Privacy Policy

Privacy Policy

Effective Date: Sunday 17th August 2025

This privacy policy explains how I, Michelle Wright, collect, use, and protect your personal information as part of my self-employed business advisory platform. I am committed to handling your data with care and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who I Am

Michelle Wright
Business Growth Advisor
Email: info@mwcanhelp.com

What Information I Collect

  • Full name

  • Email address

  • Phone number

  • Business name and details

  • Payment and billing information (processed via GoCardless)

  • Communication and session history

  • Details relevant to event collaborations (e.g. bio, headshot, business description, social links)

Diversity and Inclusion Data

As part of our commitment to diversity and inclusion, we may collect optional information from members such as gender identity, ethnic background, neurodivergence, household income, or parental status.

We only collect this information if you choose to provide it, and we use it for the following purposes:

To understand the makeup of our community and ensure we are representative and inclusive.

To provide anonymised, aggregated insights to sponsors, funders, or stakeholders about the diversity of our community.

To help us improve our services and ensure fair access for all members.

This data is treated as special category personal data under UK GDPR. We process it only with your explicit consent, which you can withdraw at any time. Providing this information is always voluntary and will never affect your ability to join or participate in our community.

We will not share your individual responses with any third party without your consent. Any reporting to sponsors or stakeholders will be done on an aggregated and anonymised basis.

How I Collect Your Data

Your data is collected when you:

  • Book or enquire about services via email, WhatsApp, or messaging platforms

  • Complete a payment via GoCardless

  • Communicate with me for advisory sessions or support

  • Submit information for event collaboration or contribution

Why I Collect Your Data

I collect your information to:

  • Deliver advisory sessions and support

  • Manage billing and accounting

  • Make relevant introductions within my network

  • Plan and promote events in collaboration with contributors, speakers or co-hosts

  • Comply with legal or tax obligations

Lawful Basis for Processing

I process your data under the following lawful bases:

  • Contract – to deliver the service you’ve purchased

  • Legitimate interest – to improve service and communication

  • Legal obligation – for recordkeeping and accounting purposes

  • Consent – for event promotion or when sharing your details for collaborative work

Sharing of Data

Your data is shared only with trusted third-party providers necessary for service delivery, such as:

  • GoCardless – to process payments

  • Other professionals you are introduced to (with your permission)

  • Event attendees, collaborators, or platforms (such as Eventbrite or social media), for the purpose of promoting an event you are involved in – but only with your prior consent

I do not sell or share your data for marketing purposes.

Data Retention

I retain client data for up to 6 years, in line with HMRC and professional recordkeeping requirements. After this period, your data will be securely deleted.

For event collaborators, data may be retained for the duration of event promotion and securely deleted or anonymised after the event concludes.

How I Protect Your Data

Your information is stored securely and access is restricted to authorised use only. I use password-protected systems and reputable platforms to store and manage client communications and documents.

Your Rights

You have the right to:

  • Request access to your personal data

  • Ask for corrections to inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict data processing

  • File a complaint with the ICO (www.ico.org.uk) if you’re concerned about how your data is handled

To exercise any of these rights, contact me directly at info@mwcanhelp.com.

Referrals to Other Service Providers

We occasionally recommend or introduce attendees to trusted service providers (e.g. designers, marketers, consultants) who may be able to support your business needs. We will only do this with your explicit consent, and we will never share your personal details without your permission.

Event Collaborations

If you choose to co-host or contribute to one of our events, we may collect relevant information such as your name, business name, email address, bio, and social media or website links. This information may be used for event promotion, internal coordination, or shared with attendees (e.g. in speaker lists or event materials).

This may include publishing your information on our website, event platforms (such as Eventbrite), or social media channels, solely for the purpose of promoting the event. We will always seek your consent before sharing any personal details publicly. We retain this information only for as long as necessary to manage the event and related follow-ups.

Policy Updates

This privacy policy may be updated from time to time to reflect changes in law, services, or the way we work. The latest version will always include the effective date and can be requested by contacting info@mwcanhelp.com.

If significant changes are made, we will notify you by email or through our community channels. We encourage you to review this policy periodically to stay informed about how your data is handled.

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